Tips and Complaints
Listed below are resources to report complaints and fraud. Please read each one carefully and select the best option that fits your needs.

NOTE: If you are looking to contact the Federal Reserve Bank of New York directly, visit our Contacts page.

Report a Fraud
Are you looking to report information about a potential fraud involving the use of the Federal Reserve's name? If so, please e-mail report.fraud@ny.frb.org.

BE AWARE: The Federal Reserve Bank of New York is NOT involved in any federal grant program. We urge the public to remain alert to fraudulent scams involving individuals who purport to be employees of the Federal Reserve Bank of New York. The Federal Reserve Bank of New York does not maintain grant money or any other type of funds/accounts for individuals.

Also, the Federal Reserve Bank of New York will never contact the public via unsolicited phone calls or emails asking for money or any other type of personal information.

Other Fraud-related Complaints
You may file a complaint with the Federal Trade Commission (“FTC”), the nation's consumer protection agency, which collects complaints about companies, business practices, identity theft, and government grant scams. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide.

You can submit your report either of these two ways:
via the FTC Website: http://www.ftc.gov/ftc/contact.shtm offsite

or call toll-free, 1-877-FTC-HELP (1-877-382-4357)

For more information, visit our Warnings from Other Authorities page.

Complaints about Financial Institutions
Do you have a complaint against a bank or other financial institution? The Federal Reserve Consumer Help Center offsite.gif can assist you in filing complaints against a financial institution, answer questions about banking or financial institution practices and offer help in understanding federal consumer protection laws. Examples of complaints include if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation.

To file a complaint, you can:

  • File online  offsite.gif
  • Call toll-free at 888-851-1920 (TTY: 711 via a relay service) 8 a.m. to 6 p.m. CST

Cómo puede un consumidor presentar una queja acerca de un banco offsite.gif

FRBNY Integrity Hotline
The FRBNY Integrity Hotline has been established for the purpose of reporting unethical or illegal behaviors involving the Federal Reserve Bank of New York or its employees. The Hotline also accepts reports from members of the public regarding fraud, waste, and mismanagement at institutions supervised by the Federal Reserve System. Examples may include violations of applicable laws or regulations, questionable accounting, operational controls, and auditing matters.

Submit a report to the FRBNY Integrity Hotline via the website or call 1-877-52-FRBNY (1-877-52-37269) and the matter will be reported to the appropriate channels. The FRBNY Hotline is administered by a third-party vendor to ensure the anonymity of those who choose to remain anonymous.

By continuing to use our site, you agree to our Terms of Use and Privacy Statement. You can learn more about how we use cookies by reviewing our Privacy Statement.   Close