Event

2025 Governance and Culture Reform Conference

November 17, 2025

On November 17, the New York Fed Governance and Culture Reform Initiative ("Culture Initiative") hosted a seminar on how innovation and technology impacts culture and behavior.

The program focused on how innovation and technology can contribute to shaping healthy organizational cultures and the behavioral impacts of innovation. The Culture Initiative was designed to foster discussion about governance, culture and behavior.


WATCH THE EVENT

See the agenda for timing of specific conference segments.


Event Details

Date & Time

November 17, 2025
8:30am-11:00am EDT


Location

Federal Reserve Bank of New York
33 Liberty Street
New York, NY


Audience

Attendance was by invitation only. If this conference was relevant to your professional work and you were interested in attending, please contact NY.FRB.Culture.Events@ny.frb.org.


Media

This event was open to press in person and all remarks were on the record. For more information, please contact Shelley.Pitterson@ny.frb.org.


Agenda
8:30am-9:00am Networking Breakfast
9:00am-9:05am Welcome Remarks (00:00:52)

John C. Williams, President and Chief Executive Officer, Federal Reserve Bank of New York
9:05am-10:00am Panel: The Role of Innovation and Technology in Shaping Culture and Behavior (00:03:34)

Moderator: Rick Ostrander, General Counsel and Head of the Legal and Compliance Group, Federal Reserve Bank of New York

Panelists:
Brandy Aven, Associate Professor of Organizational Behavior and Theory, Tepper School of Business, Carnegie Mellon University

Neha Narula, Director, Digital Currency Initiative, MIT

Luigi Zingales, Professor, Booth School of Business, University of Chicago
10:00am-10:55am Panel: Cross-Industry View of How Innovation is Impacting Culture and Behavior (00:58:50)

Moderator: Kartik Athreya, Director of Research and Head of the Research and Statistics Group, Federal Reserve Bank of New York

Panelists:
Carolyn Carter, People Experience and Transformation, IBM

Jennifer LaClair, Head of Merchant Solutions, Fiserv

Robert Karofsky, Co-President Global Wealth Management and President, UBS Americas
10:55am-11:00am Closing Remarks (01:55:51)

Jack Gutt, Head of the Communications & Outreach Group, Federal Reserve Bank of New York

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