On Tuesday, June 20, 2023, the New York Fed's Governance and Culture Reform initiative ("Culture initiative") hosted an in-person, half-day conference on culture and behavior in the financial services industry. The program, which builds on past webinars and podcasts, dove into what motivates behavior and how to foster a learning culture within organizations, among other topics.
The Culture initiative is designed to foster discussion about corporate governance and the reform of culture and behavior in the financial services industry.
See the agenda for timing of specific conference segments.
June 20, 2023
8:00 am – 1:30 pm EDT
Federal Reserve Bank of New York
Auditorium
33 Liberty Street
New York, NY
Attendance for this conference was by invitation only.
Download the attendee list.
| 8:00am-8:30am | Check-In and Networking Breakfast |
| 8:30am-8:35am | Welcome (00:10) James Hennessy, Head of the Governance and Culture Initiative, Federal Reserve Bank of New York |
| 8:35am-9:05am | The Human Capital Factor (04:24) Dan Ariely, Co-Founder and Partner, Irrational Capital and the James B. Duke Professor of Psychology and Behavioral Economics at Duke University |
| 9:05am-10:00am | Panel: Using a Range of Incentives to Build Healthy Cultures (36:40) Moderator: Susan Ochs, CEO, Ochs Advisors Mauricio Delgado, Professor and Chair, Department of Psychology, Rutgers University Olivia (Mandy) O’Neill, Associate Professor of Management, George Mason University Kathleen Vohs, Distinguished McKnight University Professor and Land O’Lakes Chair in Marketing, University of Minnesota |
| 10:00am-10:20am | Break |
| 10:20am-11:15am | Panel: Learning from Mistakes: Lessons from High-Stakes Industries (01:29:13) Moderator: Amina Elderfield, Managing Director and Head of Internal Communications, Morgan Stanley Giselle Antoine, Assistant Professor of Organizational Behavior, Washington University Kathleen Heppell-Masys, Vice President, Nuclear Operations Oversight, Atomic Energy of Canada Limited Dr. Michael Ivy, Deputy Chief Medical Officer, Yale New Haven Health |
| 11:15am-11:45am | Moderated Discussion with Damian Williams, U.S. Attorney for the Southern District of New York (02:20:30) Interviewed by Martin S. Bell, Partner, Simpson Thacher & Bartlett LLP |
| 11:45am-12:30pm | Reflections on Culture: A Leadership Conversation (02:51:00) Moderator: Gillian Tett, Chair of the Editorial Board and Editor-at-Large, US, Financial Times Michael Barr, Vice Chair for Supervision, Federal Reserve Board of Governors John Williams, President and Chief Executive Officer, Federal Reserve Bank of New York |
| 12:30pm-1:30pm | Lunch |
This event was open to media and all remarks were on the record. For media inquiries, please contact Shelley Pitterson at Shelley.Pitterson@ny.frb.org.
